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ALEX SIOW

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WORLD TRAVELERS AND IPHONE USERS, BEWARE

posted by Alex on March 17, 2008 (294 days ago)

Last week I received my AT&T phone bill for $2700!!! $2000 from data transfer alone while I was on my trip in Asia in February. FYI, your iPhone is set to check mail every ten minutes or so, and each email download costs $50-$150.

I will definitely be calling AT&T to inquire and get to the bottom of this. When I signed up, I requested the best international rates. I'll keep you posted on the outcome; I have a feeling this is not the end if the story.

Sent from my iPhone

Posted in Products and Tech

On March 31, 2008, askmrlee

Alex, I hate to say it, but you probably DID get the best rates. Even with an international data plan from AT&T, checking emails every 10 minutes (which you can change the settings on this) incurrs obscene charges of $0.02/kb. For a 1MB file this is $20! Each ping you incurr a few dozen to a hundred KBs or $2.

There's no fixed rate available on international data like we have in the US, although there are data packages you can buy (which I don't know if you did this or not).

AT&T posted this info regarding international roaming with an iPhone.

http://www.wireless.att.com/learn/international/roaming/travel-guide.jsp?WT.svl=calltoaction

On April 3, 2008, Alex

Thank you for your input askmrlee. I learned the hard way after an hour on the phone with customer service with ATT and they had agreed to take off at least 50% off the bill- which I am totally happy with. There is infact a program you can sign up for international data, or data package, we will see if it will take care of it.

On April 25, 2008, Alex

So the phone statement arrived, I received a credit for $1000... Less than I had hoped for, but it is a thousand dollars..